By subscribing to our services, you (the client) are in agreement with our Terms of Service (Fenix Development). Fenix Development reserves the right to cancel, suspend or terminate any service (subscription) provided with or without a refund or notice or warning for any reason. Fenix Development also reserves the right to change and modify the Terms of Agreement at any time with or without client notification. It is up to the client to periodically check and familiarise themselves with the recent Terms of Service. If any client does not comply with the new Terms of Service modifications, their service will be terminated.

  1. Your use of the Service is at your sole risk. The service is provided on an "as is" and "as available" basis.
  2. Technical support is only available via email and forums in such categorie.
  3. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by Fenix Inc.
  4. We may, but have no obligation to, remove Content and Accounts containing Content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.
  5. Verbal, physical, written or other abuse (including threats of abuse or retribution) of any Fenix Development customer, employee, member, or officer will result in immediate account termination.
  6. Fenix Development does not warrant that (i) the service will meet your specific requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and (v) any errors in the Service will be corrected.
  1. The look of the Service is copyright © 2016 Fenix Development. All rights reserved. You may not duplicate, copy, or reuse any portion of the HTML/CSS, Javascript, or visual design elements or concepts without express written permission from Fenix Development.
  2. Fenix Development's website may contain 3rd content, if you are the owner and you dislike our usage, please send us an email.
  1. Fenix Development reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
  1. Fenix Development reserves the right to deny refunds for their services with or without reason, regardless of the Service Refunds and Cancellation Guidelines.
  2. Refunds only apply for New Users/Accounts. Existing users with more than one subscription are eligible for no refunds.
  3. Chargebacks/Disputes will be treated as fraud resulting in the service being suspended/terminated and all right to a refund void, even if within 48 hours of purchase.
  4. All refunds must be requested via a billing ticket, requests made via any other method are not valid.
  5. By subscribing to our service the client agrees that they are over 18 and own the Paypal account or debit/credit card being used for payment or they have permission from the account/card owner.
  6. Chargebacks/Disputes will be punished with permanent ban for user accounts.
  1. All Services
    • The Client agrees to not to attempt to modify the products or services as purchased from the original specifications.
    • Spamming of the ticket system will not be tolerated and may result in service termination, allow up to 24 hours for responses.
  2. TeamSpeak3 Hosting/Databases
  3. Not allowed to
    • Store pornography.
    • Threatening or obscene material.
    • Material protected by a copyright or other intellectual property rights without proper authorisation
    • Anything illegal in the US, UK or MX

    Fenix Development store information from our users.

  1. When you register your account in the website, we need your email address, for incase of contact.
  2. Your email, IP and password is stored in our database. Your password is secure safe encrypted using the ultimate hashing system.
  3. Email is visible only for the Administrators and Developers from this website.
  4. When you purchase in shop, all your payment information is redirected to PayPal.
  5. You are responsible for maintaining the security of your account and password. Fenix Development cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
  6. Since we use SSL certificate we are allowed but not obligated to store your billing information. To be clear, we only store email billing information, phone number (if is required) and buyer ip address. We DON'T store any credit/debit card information or any other financial compromising information

    Our DDoS protected services guarantee the following level of protection in each categories:

  1. Databases - 30Gb/s and 30Mpps TCP + UDP shared amongst multiple clients therefore we cannot guarantee a minimum protection level.
  1. Fenix Development not own the servers that you use. That mean we cannot give you more guarantees than our provides expect.
  2. We are not responsible for any data loss resulting from a client failing to backup their files to an external file server.